Your Questions, Answered With Care

We know leaving your pet is a big decision. Explore helpful answers about our services, safety practices, pricing, and what to expect during your pet’s stay.

Fur-Tastic FAQs for Pet Parents

What is Big Rock Bark!?

Big Rock Bark! is a full‑service pet care lodge offering overnight boarding, doggie daycare, and professional grooming. We have two locations serving the Crystal Coast community, Morehead City (Newport) and Beaufort. You may have known us as Beach Paws or Beaufort Bark — we’ve brought both teams together under one upgraded, unified brand.

Were you formerly Beach Paws and Beaufort Bark?

Yes. Same caring staff, same dependable service — now operating as Big Rock Bark! with improved facilities, updated processes, and a stronger commitment to communication and safety.

Where are your locations?

We currently operate two convenient Crystal Coast locations. 5209 Narron Business Drive in Newport (Morehead City) and 1550 Lennoxville Road in Beaufort.

What do I need before my dog can board?

We require up‑to‑date vaccinations for Rabies, Distemper/Parvo (DHPP), and Bordetella. Proof of vaccination must be provided before check‑in.

What should I bring for my dog’s stay?

We recommend bringing: • Your dog’s regular food (to avoid tummy upset) • Any medications in original packaging • A favorite toy or comfort item. We provide bedding, bowls, and plenty of love.

Can I tour the facility?

Absolutely. We welcome tours during business hours so you can see where your dog will stay and meet our team.

Do you offer updates while my dog is boarding?

Yes. We provide updates upon request and are always available by phone if you want to check in.

What is doggie daycare like at Big Rock Bark!?

Our daycare program is structured, supervised, and enrichment‑focused. Dogs enjoy playgroups matched by size and temperament, rest breaks, and plenty of outdoor time.

Does my dog need an evaluation?

Yes. All daycare dogs must complete a temperament assessment to ensure safe, positive play.

Does my dog need to be spayed/neutered?

Yes.  Any dog allowed to comingle with other dogs (as in our daycare program), must be spayed or neutered if they are 1 year old, or older.  Intact dogs can still be boarded, they just won’t be allowed to socialize with other dogs.

Do you accept puppies?

We welcome puppies at least 6 months of age who are fully vaccinated and at least 16 weeks old.

What grooming services do you offer?

We provide full‑service grooming, baths, nail trims, deshedding, breed‑specific cuts, and spa add‑ons. Services vary by location.

How often should my dog be groomed?

Most dogs benefit from grooming every 4–8 weeks, depending on coat type.

Do I need an appointment?

Yes. Grooming is by appointment only, and spots fill quickly — especially during holidays.  You can put in a request through our “book now” button, but grooming appointments often require a phone call.

What if my dog has medication?

We administer medications at no additional charge. All meds must be labeled and provided in original containers.

How do I make a reservation?

You can book online, call either location, or stop by in person.

Do you fill up during holidays?

Yes — quickly. We recommend booking holiday and summer stays well in advance.

What is your cancellation policy?

For overnight boarding during busy times, we require a $25 deposit when booking.  This deposit is non-refundable but is applied as a credit to your account for future use.

Why did the name change?

We unified both locations under one brand to provide consistent and upgraded experience for pets and owners. The same trusted staff remains — now with improved systems, training, and communication.